PRIVACY POLICY

Last updated: [26 January 2026]

AZS STUDIO (“AZS STUDIO”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By accessing our website or engaging our services, you agree to the collection and use of your personal data as described in this policy.

1. Personal Data We Collect

We may collect the following personal data:

Identity information: Name
Contact information: Email address, phone number, WhatsApp contact
Booking and service information: Appointment details, consultation notes
Measurement data: Body measurements required for custom tailoring
Payment-related information: Payment status and transaction references (we do not store full credit or debit card details)
Website usage data: IP address, browser type, pages visited (via cookies and analytics tools)
Communications: Emails, messages, and enquiries sent to us

2. How We Collect Personal Data

Personal data may be collected when you:

Submit enquiry or booking forms on our website
Book consultations or tailoring services
Communicate with us via email, WhatsApp, phone, or social media
Make payments or request invoices
Browse our website (via cookies and analytics tools)

3. Purpose of Collection, Use, and Disclosure

We collect and use personal data for the following purposes:

To provide, manage, and deliver tailoring services
To schedule consultations and appointments
To take measurements and fulfil custom garment orders
To communicate with you regarding enquiries, bookings, updates, or follow-ups
To process payments and issue invoices
To improve our website, services, and customer experience
To comply with legal and regulatory obligations

We will not use your personal data for purposes beyond those stated above without your consent, unless permitted or required by law.

4. Disclosure of Personal Data

We do not sell, rent, or trade your personal data.

Your personal data may be disclosed only where necessary, including to:

Website and booking platform providers (e.g. Wix)
Payment service providers
Seamstresses or production partners strictly for order fulfilment
Professional advisers such as accountants
Government or regulatory authorities where required by law

All third parties are required to protect your personal data and use it only for authorised purposes.

5. Protection of Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, disclosure, loss, misuse, or alteration.

These measures include secure platforms, restricted access to personal data, and confidential handling of measurement and order information.

6. Retention of Personal Data

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required under applicable laws. When no longer required, personal data will be securely deleted or anonymised.

7. Access and Correction of Personal Data

You may request access to or correction of your personal data held by us by submitting a written request using the contact details below. We may require verification of identity before processing your request.

8. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to enhance user experience and analyse website traffic. You may adjust your browser settings to disable cookies; however, some website features may not function properly as a result.

9. Third-Party Links

Our website may contain links to third-party websites. AZS STUDIO is not responsible for the privacy practices, content, or security of these external websites.

10. Data Protection Officer (DPO)

In accordance with the PDPA, AZS STUDIO has appointed a Data Protection Officer.

For any questions, requests, or complaints relating to personal data protection, please contact:

Data Protection Officer
AZS STUDIO
Email: info@azs.studio

11. Relationship with Terms & Conditions

This Privacy Policy should be read together with our Terms & Conditions, which govern the use of our website and services. In the event of any inconsistency, the Terms & Conditions shall prevail.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services constitutes acceptance of the revised policy.

Disclaimer

This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. You may wish to consult a legal professional to ensure full compliance with applicable laws.